Health Insurance for Dogs and Cats  | 1-800-807-6724
 

Customer Support Center

Welcome to our customer support center where you’ll find claim forms and our Member Center to access your account.


Pet Insurance Claim Form

It’s a PDF form, so you’ll need Adobe Acrobat Reader to open it. Download Claim Form


Member Center

Access your account, including your latest claim and payment information, conveniently online at our Member Center. You can also update your contact information, view coverage and pet information, and change your billing method.
It's free and easy to sign up!


Save 10% by Protecting Multiple Pets

If you have more than one pet, you can save 10% on each additional pet after the highest premium pet.* To add a pet to your account, call us at 1-800-807-6724 today.


If you have any questions, feel free to contact our Customer Satisfaction Department at 1-800-807-6724 or email address for Pet Insurance Customer Satisfaction contact.



*Applies to base plan premium, excluding Level 1

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This is not a complete description of all coverage terms, conditions, and limitations; see your plan for a full description. Issuance of coverage is subject to underwriting. Discounts are subject to eligibility requirements. Specific products, features, and discounts may vary and may not be available in all states.
Plans are underwritten by the United States Fire Insurance Company and administered by Petsmarketing Insurance.com Agency, Inc., a subsidiary of the Hartville Group, Inc. The pet insurance program is provided by the Hartville Group, Inc., not the ASPCA.
Copyright 2013, The Hartville Group, Inc. All Rights Reserved Click to verify BBB accreditation and to see a BBB report.