Health Insurance for Dogs and Cats  | 1-800-807-6724

Customer Support Center

Welcome to our customer support center where you’ll find claim forms and our Member Center to access your account.

Pet Insurance Claim Form

It’s a PDF form, so you’ll need Adobe Acrobat Reader to open it. Download Claim Form

Member Center

Access your account, including your latest claim and payment information, conveniently online at our Member Center. You can also update your contact information, sign up for direct deposit of reimbursements, and change your billing method.

Save 10% by Protecting Multiple Pets

If you have more than one pet, save with our 10% discount for eligible multiple pets.* To add a pet to your account, call us at 1-800-807-6724 today.

If you have any questions, contact us at 1-800-807-6724 or email address for Pet Insurance Customer Satisfaction contact.

*Applies to base plan premium

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Underwriting Legal Statement Privacy Policy Licensing
This is not a complete description of all coverage terms, conditions, and limitations; see your plan for a full description. Issuance of coverage is subject to underwriting. Discounts are subject to eligibility requirements. Specific products, features, and discounts may vary and may not be available in all states. Additional co-insurance and deductible options are available.
Plans are underwritten by the United States Fire Insurance Company and administered by Petsmarketing Agency, Inc., a subsidiary of the Hartville Group, Inc. The pet insurance program is provided by the Hartville Group, Inc., not the ASPCA.
Copyright 2014, The Hartville Group, Inc. All Rights Reserved Click to verify BBB accreditation and to see a BBB report.